Written by Michael Distelmans, Millennial Sales Team Leader Insight
As a member of the millennial generation, I can fully agree that our generation is used to having full access to all information and apps we need, anywhere and at any time. We don’t have to think about where we are in order to get things done, as it doesn’t make a difference at all. That works perfectly in our private lives, so we expect the same independence in our working life as well.
As a business development manager, I want to enjoy the benefits of digital mobility even more. I often work from the headquarters, whenever meetings and other forms of face-to-face contact require me to be there. And I am convinced that this is very beneficial for the team spirit and motivation. Also, as I am often visiting partners or customers, I enjoy having all data and apps at my fingertips. But frequently I prefer working from home or from other places too. When I need to focus on administrative and other individual tasks for instance. I have noticed that I get these finalized much more quickly and efficiently when I’m not disturbed. Especially now that I have a full-size keyboard and second screen to enhance my productivity at home.
The right attitude matters
This flexibility of working wherever you’re most productive, hasn’t always been available. In the past, organizations were on average far less trusting: they feared that employees at home would spend lots of time on doing errands and cleaning their houses instead of on work activities. But gradually they have learned that it is rather the opposite: homeworking days tend to be far more productive.
Another observation adds to the change in attitude. Organizations have discovered that being able to choose when and where to work is an important decision criterium for talent that they are trying to attract. Especially for us, the younger generation, this is an important factor for their decision. Even rather conservative organizations have understood that it is in their own interest to allow for more digital mobility.
Sooner or later, every organization will understand that digital mobility should indeed be viewed as a productivity-enhancing strategy rather than a threat to your organization’s bottom line. The most important change that they need to adopt is to embrace trust and result-based evaluation as their main management style, rather than micro-management and presence-based evaluation.
Office optimization matters
In order to maximize the benefits of digital mobility, we have fully transformed the office space at Insight as well . We no longer have designated desks, everyone can work where they feel most productive that day. That obviously includes working from home as well. Within the office space, we have several zones dedicated to specific purposes, including various types of meeting rooms. A lack of sufficient meeting rooms used to be an oft-heard complaint, but this problem has been dealt with.
Right tools matter (even more)
However, the resulting employee productivity will never be optimal if you don’t provide the end user with the tools they need to get their job done in the best possible circumstances. Our user interface and working environment should always be the same, regardless of the device or location from which it is accessed. My second screen at home has convinced me even more: employee productivity will depend largely on the availability of the right tools in the right location at the right time.
The right technology also enables another form of digital mobility, which in turn leads to increased productivity and cost-efficiency. Think only of the possibilities generated by conferencing tools. They allow for productive and enjoyable meetings which would otherwise entail a great deal of travel costs and loss of time.
The currently available tools and infrastructures have brought digital mobility as a daily reality into our working environments. We can be productive and connected wherever we are. This not only increases the productivity but also every employee’s motivation and enthusiasm for their job, and ultimately our loyalty to the organization. This goes double for our millennial generation and probably even more so for the generations to come.
The investment in the right environment thus generates a significant return on so many levels. Would you like to find out how and how much? Do not hesitate to contact your Insight account manager.
Why not also read Digital Mobility from a Finance perspective?