Author: Frederiek Van Hoornick, Senior Specialist End User computing at VMware
Workspace transformation isn’t about to happen, it is happening right now. Think only of this question: what does the word ‘office’ mean to you? When you create your ‘out of office’ message nowadays, does it contain the same message as ten years ago? Our office has become a virtual concept, starting in our own house, continuing in our car or public transport and eventually including the office building as well. Not to mention the many hotels and customers’ offices where we want to be fully but safely connected and productive.
This change of working habits has led to a whole new set of expectations, not only around home- and teleworking but also regarding the tools that companies provide to enable the digital mobility within their organization. Companies that fail to meet these expectations usually end up missing out on most of the talent.
To each their own (device)
Especially when it comes to providing the right tool for the job, companies should understand what is at stake. There is a wide variety of available devices, each providing a different combination of functions that may fit the needs of a specific group. And the list grows by the day. It won’t take long before the devices with foldable screens become a household product: the combination of portability and larger screen will appeal to a wide range of business users.
And don’t forget the huge group of babyboomers, still over half of the working population, who have different expectations around their preferred devices. Ignoring their needs would be a huge mistake: almost every study on this subject indicates an unmistakable correlation between using your preferred device and employees’ productivity and motivation.
Secure and user-friendly are not opposites
Obviously, this does present several challenges to the company’s ICT staff. Managing and supporting a wide array of devices is far more complicated than an infrastructure consisting of just a few types of devices. And securing a heterogeneous environment is far more complicated and challenging too. Yet no one wants to headline the news as a victim of a data breach. So how do you reconcile the employee’s needs and productivity with the organization’s need in terms of security and simplified management? Is this what cinephiles would describe as ‘Mission Impossible’?
Fortunately, there are solutions available which enable the use of business applications from any type of device, in a user-friendly and secure environment. Solutions such as VMware’s manage to move beyond the traditional dilemma. It is no longer a matter of choosing either more security or a better user experience. You can have both nowadays, if you choose the right platform.
One platform to rule them all
With the VMware Workspace One platform, you can combine several functions which allow you a fully secure digital mobility. The device management function pushes every app to every device, regardless of the operating system. The access management capability provides the right environment to the right user, who enjoys a uniform experience regardless of the device they use: smartphone, desktop, tablet … Not only does this mean a user only needs to remember one password for all applications on all devices, it also means that onboarding (and offboarding) employees becomes a piece of cake, thanks to a fully automated provisioning. And the machine learning capabilities provide the user and IT team with very useful information, such as the impending end-of-life of a device’s battery or the decreasing adoption rate of a new app, which usually means this app will need some tweaking before it gets generally accepted.
Using this platform, you can appeal to all types of users. The baby-boomers will appreciate the simplified user environment, while the millennials will rave over the endless array of available options. And for each type of user, the same conclusion can be made: if you manage to provide everything needed within a digital workspace, you avoid that users will go looking for solutions outside of your organization. The ICT department can thus grow to be a trusted partner directly creating business value.
Imagine this scenario. An employee has signed their contract and will start over a month. Thanks to Workspace One, this future employee can already receive their laptop and/or smartphone and access all relevant information and documents. The employment contract and regulations, practical information and household rules, the applications needed for the job (CRM, HRM …) and all other useful data and tools. This can be delivered on any device and preconfigured with just a few clicks. When this employee starts working, they are fully operational from Hour One. What more can an HR department, and in fact the entire organization, ask for?
Do you want know how your company can benefit from Workspace One? Do not hesitate to contact your Insight account manager.
Why not also read Digital Mobility from an HR perspective?