Veeam Standard Supporttechnical support (renewal) - for Veeam Availability Suite Enterprise Plus for VMware - 1 year

€ 681,99  ex VAT
€ 825,21  inc VAT

Stock

Available
Service & Support: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 12 hours a day / 5 days a week

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  • Insight #: 0003965960
  • Mfr. #:

    V-VASPLS-VS-P01AR-00

  • UNSPSC: 43230000

Overview

Product Description

Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.

Specification

Veeam Standard Support - technical support (renewal) - for Veeam Availability Suite Enterprise Plus for VMware - 1 year
Service & Support Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Service Availability 12 hours a day / 5 days a week
Software Title Veeam Availability Suite Enterprise Plus for VMware
Licence Qty 1 socket


Extended Specification

General
Full Contract Period 1 year
Service Availability 12 hours a day / 5 days a week
Service Included Phone consulting
Type Technical support (renewal)
Details
Service & Support Phone consulting - 1 year - response time: 2 hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year
Software
Installation Type Locally installed
Licence Qty 1 socket
Software Title Veeam Availability Suite Enterprise Plus for VMware

Customer Licence Information

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Enrolment Number:

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